Your Mobility of NM When you shop local

Why Brick and Mortar Stores Matter

Why Brick and Mortar  Stores Matter

One reason why you want to support local brick and mortar businesses is due to the fact that local businesses keep local money in the local economy. If you’re spending your money on the internet buying something that could be purchased here in town, you are basically taking your money and putting it into another economy.

Another thing to consider when buying from a brick-and-mortar business here in New Mexico is the job situation. When small businesses are forced to close because of lack of business interest, jobs are lost, unemployment goes up, and another business is gone. The savings that you get on the internet: it’s not what it really appears to be. When you’re buying online, especially in this arena of medical equipment, are you really getting what you paid for? Is it all going to be intact when you get it? What are the complexities of putting medical equipment together?

One of the most surprising things about internet pricing is that people fail to read the small print. Sure, you’re going to get delivery for free, but that’s it. They’re not going to bring it in and put it on your porch, they’re not going to put it together for you, they’re not going to make sure that your equipment works properly UNLESS you get what they call the white-glove treatment. Now the white-glove treatment is basically what I have just spoken of: you’ll get the delivery, you’ll get the assembly, you’ll get the confidence that your equipment is in excellent working order. But it isn’t free. Some white-glove treatments are in the hundreds of dollars. So if you add up your white-glove treatment and the cost of the equipment that you’re purchasing, you will find out that there’s not much difference at all.

Let’s take for example that you have by-passed the brick and mortar business man and have decided to order something online. This could be a rollator, a wheelchair, a scooter, a transport chair, or one of many different medical equipment items that are available online. When it arrives, you realize that a part is missing or broken. If you would have bought your medical equipment from a brick-and-mortar small business in your local community, you could simply go down there and get the part, or get a whole new unit with ease. How easy do you think it’s going to be to get somebody online that actually cares about you and your recovery from an online business somewhere else in the world? Basically, they have your money; they don’t need to care about what your situation has now become. Assisting you in getting the situation resolved is not their priority. Yes, you may get what you need, whether it be a part, whether it be a bag, whether it be a replacement, but it could take a very long time.

Now that you’ve got the opportunity to buy from a brick-and-mortar small business in your local community and know that the product you’re going to get is 100% reliable, why would you want to go with online purchasing for about the exact same price?

In conclusion, there’s one other thing that you need to think about when you’re ordering online, and that is are you getting scammed? Are you buying a $4000 piece of equipment and getting a pair of sunglasses? Brick and mortar businesses in our local community are run by fine people who have a vested interest in the community and the people they serve. Don’t we, as consumers, owe it to our small businesses in our local communities, the opportunity to exist and benefit the community, instead of online communities?

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